Refund Policy
At PageEase, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we offer a straightforward refund policy to make your experience with us pleasant and hassle-free.
1. Eligibility for Refunds:
- Items must be returned within 30 days of the purchase date.
- Accessories should be in their original, unused condition without any markings, highlighting, or damage.
2. Non-Returnable Items:
- Items purchased on final sale or with special promotions, unless they are defective or damaged.
3. Process for Returns:
- To initiate a return, contact our customer service team with your order number and details of the item you wish to return.
- Our team will provide you with a return authorization number and detailed instructions for sending back the item.
- You will be responsible for return shipping costs unless the product is defective or incorrect.
4. Refund Method:
- Once the returned item is received and inspected, your refund will be processed within 7-10 business days.
- Refunds will be credited to the original payment method used at the time of purchase.
5. Exchanges:
- If you received a defective or incorrect item, please reach out to our customer service team to arrange for an exchange at no additional cost.
6. Damaged Items:
- If your order arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging for us to resolve the issue promptly.
If you have any questions about our refund policy, feel free to reach out to our customer support team for assistance. We're here to help!
1. Eligibility for Refunds:
- Items must be returned within 30 days of the purchase date.
- Accessories should be in their original, unused condition without any markings, highlighting, or damage.
2. Non-Returnable Items:
- Items purchased on final sale or with special promotions, unless they are defective or damaged.
3. Process for Returns:
- To initiate a return, contact our customer service team with your order number and details of the item you wish to return.
- Our team will provide you with a return authorization number and detailed instructions for sending back the item.
- You will be responsible for return shipping costs unless the product is defective or incorrect.
4. Refund Method:
- Once the returned item is received and inspected, your refund will be processed within 7-10 business days.
- Refunds will be credited to the original payment method used at the time of purchase.
5. Exchanges:
- If you received a defective or incorrect item, please reach out to our customer service team to arrange for an exchange at no additional cost.
6. Damaged Items:
- If your order arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging for us to resolve the issue promptly.
If you have any questions about our refund policy, feel free to reach out to our customer support team for assistance. We're here to help!
Why Should You Trust Us?
Shipping
Please allocate at least 2-3 days for us to ship out your order. It will arrive within 5-7 days after shipment.
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